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Poly Canyon Village FAQ's

Application and Assignments

Computer Wireless Network Access at Poly Canyon Village

Telephone

General Housing Questions

Parking

Payments

Roommates

Rooms

Safety

Summer

 

Who is eligible to live in the apartments?
Current freshmen students have first priority to live in the apartments. Freshmen and Continuing students live at Poly Canyon Village.

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Can upperclassmen live in Poly Canyon Village Apartments?
Current upperclass students (sophomore & higher) wanting to live in campus housing will be given the opportunity to apply for on-campus housing after the current campus freshmen priority signup period.

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What about wireless computer connectivity in the apartments and throughout Poly Canyon Village?
Secure Mustang Wireless is available throughout Poly Canyon Village including each apartment/room, the plaza, eating places, study lounges and the community center. 
To protect the campus computing network, residents will be required to login and go through a mandatory ResNet pre-check procedure before gaining web access. For more detailed information please go to the ResNet Homepage.

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 Will there be a phone provided in the apartment?
A traditional analog hard-wired phone and phone number is provided In the common living area of each apartment at Poly Canyon Village. Phone jacks are provided in each bedroom sharing the main apartment phone number. Residents may bring a phone for their own rooms. Voice mail is not part of the phone service, so apartment mates may want to decide among themselves who will bring an answering machine.
Local calls are included in your housing fees and residents may make long distance calls through the use of a pre-paid calling card. These apartment phones are provided as an additional means of communication for our residents.

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 What is the cell phone coverage in Poly Canyon Village?
Poly Canyon Village is located in a canyon setting and cell phone coverage and reception for some cellular service providers may be limited. University Housing is committed to work with cell providers in improving cell reception in and around on-campus housing areas. The quality of cell service is not limited to just on-campus, but also within the surrounding communities. It is our understanding that Verizon has installed additional towers/repeaters to better the service on campus. Comments we have received from students indicate their satisfaction with Verizon as a cell service provider. To view the coverage currently available by the various cell providers, please visit their website for coverage maps (using their search engine). Students are encouraged to contact their cell provider regarding cell phone coverage in and around campus. Please remember, your selection of a cell phone carrier is a consumer choice.

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Why should I live on-campus instead of off-campus?
Living on-campus is convenient and exciting. Here are just a few of the benefits:

  • Wireless internet access in each room
  • Cable TV
  • One analog phone provided per apartment which is installed in the common living area. Phone jacks are provided in each bedroom.
  • Close to the Library
  • Easy access to various recreation facilities including:
    • 95,000 square-foot Recreation Center
    • Bowling
    • Tennis
    • Aerobics
    • Swimming pool
    • Sand volleyball courts
    • Basketball courts
  • Convenient to classes and computer labs
  • Live and study with others in your field
  • Great learning environment
  • Convenient on-site laundry facilities
  • Reserved parking lots for Poly Canyon Village students
  • Trained, professional residential life staff
  • Organized social activities
  • Interaction with faculty
  • Hall Council participation
  • Housekeeping services
  • Community support opportunities
  • Meal choices at several locations

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Will I be able to stay in my apartment during winter break?
Students requiring Winter Break housing need to be assigned to the Cerro Vista apartments for the Fall quarter and will be charged for the Winter Break housing fees.
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What about laundry facilities?
There are eight laundry rooms throughout the complex. Washers and dryers are available for use by Poly Canyon Village Apartment residents only. 

Electronic "debit card" operated washers and dryers are located throughout the University Housing facilities. Each resident will be issued a laundry “WASH” card during check-in. Dollar value may be added to the “WASH” card at the "Add Value" stations located in the first floor lobby of each South Mountain Hall, in the main lounge of Sierra Madre and Yosemite Halls and the laundry rooms in the Poly Canyon Village Apartments. Note: The laundry machines in the Cerro Vista Apartments will use your personal credit/debit card (and not the issued “WASH” debit card).
Ironing boards are available in each laundry room. Students need to bring their own iron.
Additional Laundry information

In addition to the laundry rooms provided in all on-campus residence halls and apartments, University Housing has partnered with the vendor "University Laundry" to provide an optional 'garment care program' for students. Please visit University Laundry for additional information on their bundled and dry-cleaning services.

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Where can I eat on campus?
Students living in Poly Canyon Village are not required to purchase a meal plan. However, there are over twenty on-campus restaurants and food venues available to all Cal Poly students with at least one food operation open every day. There is a wide variety of fare that is vegetarian, non-dairy, wheat/gluten-free, low-fat, and more to accommodate various food preferences and allergies. Fresh foods are brought in from local and regional producers to develop healthy and delicious menu items. Restaurants located in the Poly Canyon Village Plaza include "Jamba Juice", "Einstein Bros. Bagels" and "Tacos To Go" as well as the "Village Market." For more information on optional meal plans on the Campus Express card visit Campus Dining.

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Where can I park my car?
Parking is available for Poly Canyon Village residents with the purchase of an R3 parking permit, in the Residential Parking Structure Lots #271 and #371 which are adjacent to the apartment complex. Visit Parking Services for details/cost.

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Where can I park my bike?
Poly Canyon Village has more than 1,450 bike parking spaces located adjacent to the buildings throughout the complex. Nearly 800 of these bike rack spaces are covered and lighted. View Bike Parking Location Map.

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How much does it cost to live in the apartments?
See Housing Fees for cost and payment due dates. 

Apartment fees include:

  • All Utilities
  • Cable TV
  • Basic phone
  • Wireless Internet
  • Weekly Light Housekeeping in Common Areas
  • Use of Swimming Pool and Community Center

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What is the length of the contract/license agreement?
The "Poly Canyon Village Apartment Student Housing License Agreement" is an academic year contract (September through June). If a student moves into their apartment mid-year, his/her contract will expire at the end of Spring Quarter. Please see the "Poly Canyon Village Terms & Conditions" for cancellation standards.

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Can I request my apartment roommates?
Yes, applicants can request roommates but the requests must be mutual. During the assignment selection process, students are able to assign themselves and roommates (based on availability).

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How and when can I see Poly Canyon Village?
Tours of the Poly Canyon Village community buildings are available during Cal Poly's Open House and Spring Break Weeks. You can also view our Gallery of images.

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How big is each apartment and bedroom?
The apartments are approximately 936 - 1175 square feet featuring 4 floorplans. Private bedrooms are 103 - 112 square feet; shared bedrooms are 165 square feet. Private bedrooms have one window, and shared bedrooms have 2 windows.

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Do the apartment doors open into a corridor?
All apartment front doors open into a common interior corridor.

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What is the lock system for my apartment?
Entry into each apartment is with an individual resident access card with unique pin numbers. Each bedroom has a separate hard key lock.

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How many bathrooms are in each apartment?
There are two bathrooms per apartment each having a full tub/shower unit. ADA apartments have a tub/shower unit in one bathroom and a wheelchair roll-in ADA compliant shower in the second bathroom.

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What appliances will be provided?
Each apartment has an electric oven/ range, refrigerator-freezer, and a microwave oven.

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What kind of window treatment will the apartments have?
Common living areas have drapes. Bedrooms have mini blinds.

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Can I bring my own furniture?
Students may bring some small additional furnishings, however, keep in mind, the original furnishings must remain in the apartment. Students may bring free-standing storage units, or bookcases, but because of safety concerns, they cannot exceed 48" in height. Due to space constraints in the apartments, students should not bring additional personal furniture such as couches/sofas. See Move in Information for Poly Canyon Village for more details.

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Can I bring a TV, Stereo, or VCR?
Students can bring any of the above or decide among roommates who will bring which of the items to share. Please note that large stereo speakers are not allowed in the apartments. In each living room, there is a wall mounted bracket for a small flat screen TV with a cable TV outlet that can hold up to 75 lbs. Each bedroom also has a cable TV outlet.

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Is smoking allowed in the Poly Canyon Village Apartments?
Governor's Order EO599 prohibits smoking in any university building. Smoking is also prohibited within 20 feet of a building. This policy applies to all residents, guests, and visitors.
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Is there live-in staff?
Yes, the Apartments are staffed with live-in professional staff members (Coordinators of Student Development) and student Resident/Community Advisors.

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What types of measures are taken to protect my safety?
Safety of our residents is our highest priority. Cal Poly's residence halls and apartments are locked 24/7. Access into each hall and apartment is by residents using their keys.

  • Resident and Community Advisors are available to students, conduct rounds three to four times a night and make sure exterior doors are secured.
  • A Coordinator of Student Development assigned to each neighborhood is a full-time, live-in professional who is able to respond to emergencies if they occur, and alert the community if anything suspicious occurs.
  • A University Police Officer works cooperatively with residence hall staff to provide residents with safety information, community response, and ongoing resources for public safety awareness.
  • Courtesy phones are placed outside Sierra Madre, Yosemite, and each South Mountain Hall. These allow residents to call friends within a hall or contact Pubic Safety Services in case of emergency. We call upon our residents to participate in a partnership with the University Housing Department in creating a safer community. More resident safety information from University Housing.

Also read the Personal Safety message and refer to the Health and Safety page for a comprehensive listing of resources available to students.

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What if I have an emergency?
Dial 9-1-1 in any emergency:

  • Dialing 9-1-1 on any campus phone connects you directly to University Police.
  • Dialing 9-1-1 on a cell phone when you are on campus connects to a University Police Dispatcher.
  • "Blue Light" emergency phones, located throughout campus, also connect to University Police via the 9-1-1 system.
  • Map of "Blue Light" emergency phone locations (pdf).

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Medical Emergency
University Police Dispatchers are certified in the use of the Emergency Medical Dispatch Protocol , certified in the use of First Aid and CPR , and certified in the use of Automatic External Defibrillators. Emergency Medical Technicians and/or Paramedics will also respond to care for the patient as well.

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Where is the closest police department?
The University Police Department is located on campus. It is a full service police agency, which is certified by the California Department of Justice and includes officers and staff with a broad range of both sworn and civilian responsibilities. University Police provides emergency response, investigative services, crime prevention services, uniformed police patrol as well as a 9-1-1 communications center which provides Emergency Medical Dispatch. Officers are empowered to enforce the regulations of the university, the laws of the local community and the laws of the state and federal government. You can visit their website at http://afd.calpoly.edu/police/.

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Where do I go in the event of a campus wide emergency?
Outdoor assembly areas, emergency blue phones, wheelchair evacuation chairs and car-less pickup areas have been set up around campus. See Emergency Maps for details. 

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Does Cal Poly have plans in the case of a major emergency?
In the event of a major emergency, one in which the campus cannot operate normally, the Emergency Management Plan will be activated and emergency activities will be coordinated from the Emergency Operations Center (EOC).

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Residence Hall Fire Safety Guidelines and Policies
For information, please refer to the Poly Canyon Village Apartment Handbook.

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Will I be able to live in the Poly Canyon Village Apartments for Summer Quarter?
Summer housing for continuing students is held in the Cerro Vista Apartments. Current students will need to apply online for summer housing and will be assigned to a summer apartment in the Cerro Vista Apartments.

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