Maintenance & Technology
Updated Nov. 5, 2021
Maintenance Service Requests
For assistance with all facility-related issues (i.e. furnishings, room conditions, plumbing, electrical, etc.) complete a Maintenance Service Request on your Cal Poly Portal, Housing Tab. Please submit your request as early in the day as possible so it may be directed to the appropriate channel.
Search Available Laundry Machines
Before heading to the laundry room, you can check and see if any machines are available, how many minutes are left, and receive a text or email when your laundry is done on the WASH Alert webpage.
Residence Hall Room, Apartment & Suite Condition Inventory Forms
Please use our FAQ to report the condition of your room within 72 hours of moving in through your Housing Portal.
Bring signed agreement to Housing Planning and Support Services, Bldg. 31, Room 101. All room residents must sign the form.
Damage Charges and Appeals
Our Goals at Housing Services are to:
Provide facilities that are safe and secure, functional, and habitable supporting University programs.
Provide services that maximize the aesthetic and functional quality of the environment in support of University programs in an economically efficient manner.
Support the academic, cultural, personal, recreational, and social educational opportunities through the facilitation of personal and group skill development in broad areas of community, responsibility, cooperation, and adaptation to change.
ResNet - Your Connection to On-Campus Living Network
Student Affairs Technology partners with Information Technology Services (ITS) to deliver Residential Technology Services. These services include:
- TV and Video
- Self-Service Printing and Scanning
- Residential Tech Help
- University Housing Portal
- Maintenance Requests
- Laundry Monitoring
- Community TV and Digital Signs
Computing and Network Service Requests
For assistance with all computer-related issues (i.e. network, wireless, passwords, downloads, etc.) contact ResNet directly.
While living on campus, you are provided with a high-speed, "always-on" Internet connection. The Internet port in your room connects to a complex network designed for the fastest, most stable, and most secure Internet experience possible. We have a firewall between the residential network and the Internet connection to assist in protecting you from breaches in security. Our network also connects directly to the on-campus network providing a seamless bond with necessary educational resources. It's important to understand that the residential network exists solely for educational purposes.